Significant Landline Service Outage in Florence, SC

Florence, South Carolina, October 1, 2025

News Summary

Florence, South Carolina is facing a major landline service outage due to technical issues with AT&T. The disruption, confirmed by emergency officials, affects residents’ ability to communicate, especially in emergencies. AT&T is actively investigating the problem and urges residents to use cell phones to contact 911 if necessary. Updates will be provided as the company works to restore services.

Florence, South Carolina is currently experiencing a significant landline service outage due to technical problems with AT&T, affecting the ability of residents to communicate effectively. The outage has been confirmed by Florence County Emergency Management officials and is part of a larger issue impacting AT&T’s services throughout the state.

Residents in Florence are facing disruptions that hinder their access to traditional landline telephone services, which are crucial for many, especially in emergency situations. AT&T, recognizing the urgency of this matter, is actively working to identify the root cause of the issue and to restore service as quickly as possible. Officials indicate that updates will be provided to the community as they assess and resolve the situation.

AT&T representatives recommend that residents experiencing problems with their landline service reach out directly to the company to report their specific concerns. This feedback will assist in expediting the restoration efforts. Furthermore, authorities urge that in case of emergencies, residents should utilize their cell phones to call 911, ensuring that they can still access emergency services despite the landline disruption.

Ongoing Statewide Issues

The issue in Florence is not isolated; AT&T is facing outages across other areas within South Carolina as well. While the specific causes of these outages have not been detailed, it is clear that they have led to widespread communication difficulties. These interruptions can be particularly concerning for individuals who rely on their landlines for daily communication and for businesses that depend on stable telecommunications.

Community Impact

The impact of this outage on the Florence community has been significant. Many residents rely on landline phones for their primary means of communication, especially among older populations who may not use or have access to mobile phones. In times of emergency, reliable communication becomes paramount, making the necessity for prompt restoration of service all the more critical.

As efforts from AT&T continue, residents are reminded to stay informed through official channels. Local authorities as well as AT&T plan to keep the community updated on the status of repairs and any timelines for service restoration. It is essential for residents to remain patient and utilize alternative methods of communication as necessary while the services are being restored.

Summary of Key Points

• AT&T landline service outage affecting residents in Florence, SC.
• Florence County Emergency Management confirms the issue.
• AT&T is actively working to resolve the ongoing outage.
• Residents advised to contact AT&T for concerns and use cell phones to call 911 in emergencies.
• Community updates to be provided by authorities as the situation develops.

FAQs

Key Features of the AT&T Landline Service Outage

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Author: STAFF HERE FLORENCE WRITER

The FLORENCE STAFF WRITER represents the experienced team at HEREFlorence.com, your go-to source for actionable local news and information in Florence, Florence County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the Florence Festival of Lights, Pee Dee Pride, and agricultural expos at the Florence Center. Our coverage extends to key organizations like the Florence Regional Chamber of Commerce and the Pee Dee Area Council of Governments, plus leading businesses in healthcare and retail that power the local economy such as McLeod Health and Pee Dee Electric Cooperative. As part of the broader HERE network, including HERECharleston.com, HEREColumbia.com, HEREGreenville.com, and HEREHiltonHead.com, we provide comprehensive, credible insights into South Carolina's dynamic landscape.