Hilton Head Island, October 2, 2025
News Summary
A significant ATM theft occurred on Hilton Head Island where a suspect stole $23,000 from a Coastal States Bank ATM using advanced malware techniques. Authorities suspect the perpetrator may have tampered with other ATMs in the area. Surveillance footage captured the individual, who wore specific attire to conceal their identity while accessing the ATM’s internal components. This incident is part of a rising trend in ATM jackpotting, with banks reporting substantial losses in recent years. Investigations are ongoing to determine possible links to similar thefts in nearby locations.
Hilton Head Island experienced a significant theft on September 17, when a hooded figure managed to steal $23,000 from an ATM, utilizing advanced malicious software techniques. The incident unfolded at a Coastal States Bank ATM located on Sheridan Park Circle, and authorities suspect the perpetrator may have tampered with additional ATMs in the vicinity without successfully extracting funds from them.
The theft involved the suspect using two cellphones and a specialized key to gain unauthorized access to the ATM’s internal components. Surveillance footage reveals the individual wore gloves, a hooded sweatshirt, a full-face mask, and a hat equipped with a built-in flashlight while operating the ATM late at night. Upon accessing the ATM’s motherboard, the suspect uploaded malicious software, commonly referred to as malware, which allowed him to override the ATM’s security measures and withdraw funds not associated with his account.
Coastal States Bank technicians were alerted when the ATMs reported a malfunction, leading to the discovery of the jackpotting scheme. Such scams are characterized by a method where malware causes ATMs to dispense cash without legitimate authorization, rendering standard security protocols ineffective. The ATM heist on Hilton Head Island is part of a broader trend, as banks have reported over $6 million in losses due to similar incidents in 2024, with an estimated 300 cases of ATM jackpotting.
Law enforcement authorities are now investigating a potential link between the Hilton Head incident and an earlier theft reported on September 14 in Florence, S.C., where another ATM was emptied using the same methodology. The U.S. Secret Service and other federal agencies have joined the investigation into these local thefts.
This is not the first time a situation like this has occurred. Back in February, an individual from New York City was arrested for alleged involvement in a jackpotting group that stole $93,600 from a different ATM. The trend of cyberattacks on ATMs has increased dramatically since its inception around 2018, with approximately 200 attacks reported in 2023 alone. Experts attribute this growing wave of thefts to advances in technology that allow fraudsters to manipulate ATMs more easily.
During the first attempt at the Hilton Head ATM, the suspect did not successfully extract any money, but it is believed that this was a test run for future withdrawals. Surveillance video depicts him crouching by the ATM, indicating that he was manipulating its internal components with the intention of enabling future improper access.
The growing sophistication of unauthorized access methods poses challenges for banks and law enforcement alike. Such malware can authorize any bank card and PIN combination, which means transactions processed through compromised ATMs do not get recorded, making it nearly impossible for the typical fraud detection systems to flag the activity.
Background on ATM jackpotting
ATM jackpotting, characterized by unauthorized cash withdrawals through digital manipulation, has seen a surge in recent years. The techniques used by criminals have evolved, leading to increased losses for banks and customers alike. The rise in attacks correlates with the expanding accessibility of technology that allows hackers to tamper with ATM software more easily.
Emerging patterns
Authorities continue to monitor these developments as they work to strengthen security measures around ATMs. Ongoing investigations and improved detection technologies are vital in curbing this trend and protecting public assets in the ever-evolving landscape of financial security.
FAQ Section
What is ATM jackpotting?
ATM jackpotting is a method where criminals use malicious software to manipulate ATMs, allowing unauthorized cash withdrawals without legitimate bank account access.
How much money was stolen in the Hilton Head ATM incident?
The suspect stole $23,000 from a Coastal States Bank ATM on Hilton Head Island.
What technology did the suspect use in the theft?
The suspect used two cellphones, a specialized key to access the ATM, and uploaded malware to bypass security measures.
Are there connections to other ATM thefts?
Yes, authorities are investigating a potential connection to a similar theft on September 14 in Florence, S.C., where another ATM was emptied using the same method.
What has been the trend in ATM jackpotting in recent years?
ATM jackpotting incidents have increased significantly, with banks reporting over $6 million in losses due to more than 300 cases in 2024 and about 200 similar attacks in 2023.
Key Features of ATM Jackpotting
| Feature | Details |
|---|---|
| Method of Theft | Use of malware to grant unauthorized cash access. |
| Amount Stolen | $23,000 in Hilton Head Island incident. |
| Technology Involved | Cellphones, specialized keys, and malware. |
| Incidents Reported in 2024 | 300+ cases reported with over $6 million in losses. |
| Investigation Bodies | U.S. Secret Service and federal agencies involved. |
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Additional Resources
- Island Packet: Hilton Head ATM Theft
- Wikipedia: ATM Jackpotting
- NBC News: Senate Crypto ATM Bitcoin Scam
- Google Search: ATM jackpotting
- Encyclopedia Britannica: ATM
Author: STAFF HERE FLORENCE WRITER
FLORENCE STAFF WRITER The FLORENCE STAFF WRITER represents the experienced team at HEREFlorence.com, your go-to source for actionable local news and information in Florence, Florence County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the Florence Festival of Lights, Pee Dee Pride, and agricultural expos at the Florence Center. Our coverage extends to key organizations like the Florence Regional Chamber of Commerce and the Pee Dee Area Council of Governments, plus leading businesses in healthcare and retail that power the local economy such as McLeod Health and Pee Dee Electric Cooperative. As part of the broader HERE network, including HERECharleston.com, HEREColumbia.com, HEREGreenville.com, and HEREHiltonHead.com, we provide comprehensive, credible insights into South Carolina's dynamic landscape.
